Honestly I like trello the best for day to day issue tracking. It gets clunky if you try to do too much at once but that is intentional. JIRA can be okay but

Honestly I like trello the best for day to day issue tracking. It gets clunky if you try to do too much at once but that is intentional. JIRA can be okay but there are a lot of caveats: * well customized to fit the business (i.e don't let those 'non-practicing-entities' with nothing else to do go crazy creating and reworking convoluted workflows) * small number of users (or performance sucks) * well organized (you tend to get 'dumping grounds' of bugs and tech debt that just accumulates). I like trello's concept of card 'decay'. * deep pockets (you gotta 'buy in' to the ecosystem and not get stingy about who gets access) * ignore features - don't try to shoehorn, use what you need and forget the rest