“We used to have a bunch (25) of different formats for e-commerce, but one of them was clearly performing the best, so we eliminated the other ones. Why would I

“We used to have a bunch (25) of different formats for e-commerce, but one of them was clearly performing the best, so we eliminated the other ones. Why would I let someone buy something that I know wouldn’t perform as well as the other ones?” The focus it must take to make such a decision. Applauds.