Right now Uber offers better service in every way which matters to me, and usually has much lower prices to boot. The cab system is an entrenched monopoly with

Right now Uber offers better service in every way which matters to me, and usually has much lower prices to boot. The cab system is an entrenched monopoly with a lot of inefficiencies and people stealing value along the way. Being able to lie on the phone and say "the cab is 15 minutes away!" when it's going to be half an hour is a feature, not a bug - for the industry. It's the equivalent of asking reform from the music industry or Hollywood - not going to happen.