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Maybe their chargeback rate is below 1%? You're assuming.
by omarchowdhury 11y ago
Maybe their chargeback rate is below 1%? You're assuming.
- jmagaro88 11y agoHighly unlikely. Chargeback rates for a free trial with autoship offer is usually upwards of 3% on a transaction basis and upwards of 5% on a volume basis.
- omarchowdhury 11y agoSo 9 out of 10 customers are satisfied with free trial with auto-ships, then?
- jmagaro88 11y agoJust because they don't dispute the transaction doesn't mean they are "satisfied." More would likely dispute if they knew that they could, and some are just too lazy to pursue a dispute.