>This doesn't change the huge red flag that should give prospective customers pause. No it does not. And among the people who care, they're just digging the ho

>This doesn't change the huge red flag that should give prospective customers pause. No it does not. And among the people who care, they're just digging the hole deeper. It felt evasive to ignore the question about the cloud over and over while conspicuously answering other questions, and responding with a disingenuous "thank you" while throwing out a half-measure (that really doesn't help that much) makes it worse. There is one response to this that will work: Oh we get it. It was our business model but its feeling like more rotten DRM to our customers. We have to change it. Might I suggest: "We have this cloud service that we think adds tremendous value to the product and is offered for this amazing low price, but if not, here is exactly how to use the product as a standalone ordinary laser machine if you so choose." Its not too late.