The last place I worked at I had to take a lot of calls, mostly pointless, internally. I also got a huge amount of emails about things like the dishwasher not b

The last place I worked at I had to take a lot of calls, mostly pointless, internally. I also got a huge amount of emails about things like the dishwasher not being emptied or the state of the kitchen in another office, and mixed in with that would be the occasional email from someone who would be very annoyed if I didn't reply, even to just acknowledge that I'd seen their email. The current place at is a lot smaller and more chilled out and it seems to really make a difference. I don't have a phone because everyone I would talk to is in the same room with me, and I've received 6 emails so far this year for the same reason. Anything work related goes into chat so we can check back on it later, things that are more permanent go in jira/confluence, and that's that. The amount extra work I get done is insane. I could probably do 2 hours at this job to every 8 at the last place.