It is not a right. Whether a company tries to rip you off with exorbitant prices or lousy service is just a function of their lack of respect for customers. O

It is not a right. Whether a company tries to rip you off with exorbitant prices or lousy service is just a function of their lack of respect for customers. Obviously it is cheap to provide decent WiFi (as staying at numerous cheap hotels shows). Most expensive hotels just show they do not respect their customers (some actually do rise to the level of a typical budget, and cheaper, hotels and motels). They come from the same school of management that creates our bankers. As Jeff Bezos says "There are two kinds of companies, those that work to try to charge more and those that work to charge less" http://www.management-quotes.net/author/Jeff_Bezos http://www.management-quotes.net/author/Jeff_Bezos