He says "... organizations are inherently unstable, they will fall over, you have to work to keep them upright, but they fall slowly, most people don't notice i

He says "... organizations are inherently unstable, they will fall over, you have to work to keep them upright, but they fall slowly, most people don't notice it, they let success blind them." -- roughly minute 34. I wouldn't want to misparaphrase him, but I think my notes are accurate.