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"We did not realize soon enough that this low overall error rate was giving some customers disproportionately high error rates." Critical lesson for running mu
by astral303 11y ago
"We did not realize soon enough that this low overall error rate was giving some customers disproportionately high error rates."
Critical lesson for running multitenant SaaS services at scale: you need to monitor not just overall error rates, but individual tenant/customer error rates.