The problem is that it's a selling point for companies, but the actual CX is very different. As people are educated on how it all works, they are choosing to bl

The problem is that it's a selling point for companies, but the actual CX is very different. As people are educated on how it all works, they are choosing to block it. Not all ads have to be bad, but the ad sector never got its act together and now are being confronted with the hard reality that folks making actual products have known for awhile. I've seen this played over and over again. Ignore UX long enough and it will bite your bottom line eventually.