I don't think "utter disregard for bug reports" paints an accurate picture. Remember, the vast majority of packages are maintained by volunteers, with different

I don't think "utter disregard for bug reports" paints an accurate picture. Remember, the vast majority of packages are maintained by volunteers, with different day jobs. (This is often true even for those with @redhat.com email — their day job is usually RHEL or OpenStack or OpenShift, and Fedora may or may not be part of that.) So, response time, attitude, and even expertise available to fix the issue varies. For some packages, you'll get great response (ever tried to file a bug against SELinux? I'd be surprised if your issue wasn't fixed in a magically small window, because those people are crazy awesome and on top of it). For others... well, yeah. Many packagers aren't even coders — they're sysadmins or end-users who needed the software packaged up — and if the bug is in the upstream code rather than the _packaging_, they may not be properly qualified. They _should_ help the user negotiate the process of getting a fix from upstream, but sometimes that's hard too when the packager can't reproduce. For some packages, bugs are a firehose. Triaging alone can be a full-time job. We've had some efforts at triage teams, but those have generally died out due to burnout. (Help wanted if you have any ideas, though.)