4 ms·
Don Norman, the author of "The Design of Everyday Things", writes that in most cases when the fault is attributed to human operator, it is actually a design err
by mixedbit 11y ago
Don Norman, the author of "The Design of Everyday Things", writes that in most cases when the fault is attributed to human operator, it is actually a design error.
- richmarr 11y agoIn the case of Chernobyl the accident wasn't attributed to a human operator. The safeguards built into the reactor had been disabled to perform an experiment to test a potential new safety feature.
- pdkl95 11y agoThat "new safety feature" was a foolish attempt to patch the terrible design of the reactor. (see my other post) Everything about that situation was terrible: the badly design reactor, the laughably-bad "safety feature" try wanted to use as a workaround, the untrained operators that were ordered to run the test, and the Soviet politics that caused the foolish rush to complete the test. All of these factors "caused" the disaster. The combination of these failures created a situation that was far more dangerous than a single design problem or human error.