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While not saying I whole heartedly agree with that statement, the admin panel is a major selling point.
by d2xdy2 11y ago
While not saying I whole heartedly agree with that statement, the admin panel is a major selling point.
- pbowyer 11y agoAnd yet I've never had a client say they like it, or find it easy to use. Neither did they find Drupal any better, but they have found other options easier to use.
- d2xdy2 11y agoI wouldn't necessarily take client praise as a testament to being good or bad. When I started out I was pushing WP sites; I usually gauged things by complaints (very similar vibe to when I was working on cars). I have had very few calls / emails about complaints with the WP admin area, though I do/did generally drop them into a less privileged account with less flashy buttons to break things with, as well as set their dashboard up with some notes about how to accomplish tasks specific to their usage (how to post / edit / delete, how to clear the cache manually if they had to, etc). I might be in the minority there, and I feel like that contributed a bit to the no-complaints thing... but even a vanilla WP admin area is very usable.
- angelofm 11y agoI would be interested in finding what those other options are, in all my career I never had any client tell me a CMS it's simple to use.
- d2xdy2 11y agoWhy is that? Getting the CMS out of their way is one of the primary reasons they outsourced development (or implementation, or whatever) to someone else (agency, freelancer, whoever). If what they're using day-in and day-out is in their way or not "simple to use", its hindering (to various degrees) their progress in doing what they want to do. If I make a website for a musician, they want to probably publish musician / band related stuff and go on making music; if they're having to figure things out or call me every time they log in... I've done a very, very bad job at giving them what they need. I can't say I've ever had a client comment to me that the system was difficult / non-obvious, especially when using WP (even the first few I pushed that used almost vanilla WP admin).
- lemonberry 11y agoI feel like people don't take advantage of how easy it is to create a simple user interface for a Drupal site. Create a new page for the user on login that lists the most frequently used functions with another link for advanced functions. That said I die a little every time I see the markup D7 produces.
- josefresco 11y agoI have over 50 clients (small business owners) who run WordPress. Many came to us complaining about their old CMS, sometimes even WordPress. After building their site for ongoing management ...correctly, and tutoring them many were/are thrilled with WP and the content editing process. The key is implementation and tutoring. Asking a client to manage raw markup, or handing the keys over with no tutoring are recipes for dissatisfaction.
- aklemm 11y agoWould you reach out to me (contact info in profile) if you'd be willing to talk about WP management on those 50 clients? I'm working on a hosting solution focused on the problems agencies may have managing updates and cleaning up broken or hacked client installs.
- josefresco 11y agoHey there, didn't see this until ... now - don't see any contact details in your profile.
- aklemm 11y agoNo worries. If you see this, you should now be able to find my email in my profile. Would love to chat.