This will go into the big stack of incredibly large technology project failures, including the FBI case management system and the IRS modernization program. Fr

This will go into the big stack of incredibly large technology project failures, including the FBI case management system and the IRS modernization program. From a systems point of view, the problem here is the publicity. For each public disaster, there are many more that never get that much attention. Just got through reading a biography of John Boyd. Great narrative about how huge systems of people act politically to resist change and make decisions.