I don't want to speak for them or go into their financials, but in a literal sense, every dollar counts. When we were talking about taking donations and registr

I don't want to speak for them or go into their financials, but in a literal sense, every dollar counts. When we were talking about taking donations and registrations online, they were frazzled about the transaction fees, and I suggested working them into the costs. (It was only, say a $3 increase in membership price.) The truth of the matter is that some people don't have that much to spare. Of course, that conversation happened way before the site was used as a credit card validator. Trying to explain to them the bad side of charge backs and why this is a big deal is an on-going challenge. The last time I discussed it with them, they kept asking me if they were going to get stuck with all the transaction fees. And, being a developer, my first gut instinct is stepping back and saying "you're wasting money here and here and here and here, cut down these inefficiencies and it'll all balance out." However, it's not as simple as that. Everyone needs to be on board, and the people in charge of these things are already overworked and not highly paid. A catch-22, I suppose. I try to stay out of it as best I can. I made them the site for free in exchange for our two kids to use the club's stuff for free, and with those inefficiencies I hinted at, I can't afford to get caught in being the role of business consultant too.