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I wonder would that still be the case if Candy Japan was using something like Stripe or Balanced, what happens in that situation? Would you be still responsible
by alpb 11y ago
I wonder would that still be the case if Candy Japan was using something like Stripe or Balanced, what happens in that situation? Would you be still responsible for 15 EUR chargeback fee? What did Recurly do in this case?
- huhtenberg 11y agoWith Stripe you are still responsible for the chargeback fee, but they do not charge you for transactions that don't go through. They also have some fraud protection, but it did pass some obvious fraud in our case.
- bhelx 11y agoThis depends on the gateway you use. Recurly can't do much but refer you to the gateway in this case.