Exactly my thoughts. It's becoming more and more clear that Yelp pretty much extorts businesses to upgrade or they surface negative reviews at the top of the pa

Exactly my thoughts. It's becoming more and more clear that Yelp pretty much extorts businesses to upgrade or they surface negative reviews at the top of the page. Since a typical person will read 2-3 reviews this can be pretty impactful. I also recently heard it alleged that they submitted fake reviews when someone wouldn't upgrade, but that was the first time I had seen that come up.