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Ask HN: Can you use twilio to create a tech support call center?
It looks like twilio doesn't provide everything needed to create a tech support call center -- in particular it doesn't offer VIOP phone service?
In the past Ive worked at a company who's asterisk sever would often overload and calls would drop or get choppy. What are the best solutions for a tech support call center? Do you have any recommendations?
- jaddison 17y agoI've heard that FreeSWITCH vastly outperforms Asterisk (sorry, no experience with it myself), although feature-wise it's a little bit lacking in comparison at the moment. http://www.freeswitch.org/ http://www.freeswitch.org/
- jaddison 17y agoFreeSWITCH's self-comparison to Asterisk: http://www.freeswitch.org/node/117 http://www.freeswitch.org/node/117