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I draw the exact opposite conclusion: Yelp is selling reviews and need to control their product. Twitter and Facebook aren't selling followers or friends, so th
by irq-1 11y ago
I draw the exact opposite conclusion: Yelp is selling reviews and need to control their product. Twitter and Facebook aren't selling followers or friends, so they fight fakes... but not too hard, because that isn't their product.
Isn't the conventional wisdom that Yelp is a protection racket?
- pwillia7 11y agoExactly my thoughts. It's becoming more and more clear that Yelp pretty much extorts businesses to upgrade or they surface negative reviews at the top of the page. Since a typical person will read 2-3 reviews this can be pretty impactful. I also recently heard it alleged that they submitted fake reviews when someone wouldn't upgrade, but that was the first time I had seen that come up.