Currently I don't trust the reviews of lots of physical businesses in my area. In my experience places with few reviews tend to be more reliable than those with

Currently I don't trust the reviews of lots of physical businesses in my area. In my experience places with few reviews tend to be more reliable than those with many. My theory is that customers of physical businesses are more likely to leave reviews of negative experiences and that businesses respond with fake reviews. This is because there is a high 'activation energy' to making an online review of a place that you normally walk into and that only really angry customer bother. I tend to trust e.g. App store reviews more because the barrier to entry to leaving a review is lower so real positive reviews seem to happen more. I find this sad.