There are a lot of Uber-skeptics here. Say what you want, but for a company that's thrived on mobile payments to redesign their product experience to accept cas

There are a lot of Uber-skeptics here. Say what you want, but for a company that's thrived on mobile payments to redesign their product experience to accept cash payments is a huge deal. It speaks to the company's (and the design team's) ability to question fundamental assumptions about their product as they enter new markets. Many a large tech company has failed when it has tried to enter a new market coasting on its successes in other markets. Uber succeeds because it doesn't fall into the tarpit of technology-driven innovation. Way to go Matt! Awesome post!