I've used it a bit, and I have to say I agree. Look Glacier is great and the prices are really good. But it isn't something an SMB wants to be using directly.

I've used it a bit, and I have to say I agree. Look Glacier is great and the prices are really good. But it isn't something an SMB wants to be using directly. Now a large enterprise who can dedicate engineers to this, sure, but an SMB really wants to be utilising Glacier by means of a third party service in my opinion. I think it is wise to think of Glacier as cold storage. So if you need recoveries RIGHT NOW, well, it may not be for you. If you can wait 24 hours? Sure (and, yes, I realise you can recover faster than that, but between transfer times, and actually starting the transfer it can take a while).