> Because a teacher's job is customer service and the customer is always right? ;) Yes? Good customer service is making sure the customer walks away happy in

> Because a teacher's job is customer service and the customer is always right? ;) Yes? Good customer service is making sure the customer walks away happy in the long-term. Sometimes you do that by giving homework and tests. They might be miserable in the moment, but they'll be happy in the long-term. Viewing students as customers may not be ideal, but it's certainly better than seeing them as a burden.