Automated moderators is a nice idea, but it has to be continually expanded, and with human help. If you start blanking out or replacing certain words (wordfilte

Automated moderators is a nice idea, but it has to be continually expanded, and with human help. If you start blanking out or replacing certain words (wordfiltering) the toxic users will quickly start transforming the existing slurs or even coming up with new ones. One thing that I find weird coming from someone working with online social systems is the notion that the cause for toxicity is homophobia, sexism and racism. The way I percieve it, those slurs are said with the purpose of berating, annoying and/or offending the other player, and put them "on tilt"[1]. The player says those things regardless of their gender, race, sexual preferences and personal opinions/beliefs. This means that calling someone and homosexual, the "N word" or saying they "did" their mom has exactly the same connotation and "mean" the same thing. Of course, there is also the way the recieving end percieves the insult. But most of them are gamers so I believe they know the insult is not an attack on their gender, race, etc. It's just a way to get them riled up. To sum up, the problem is not the content of the insult, is that there are insults. [1] https://en.wikipedia.org/wiki/Tilt_%28poker%29 https://en.wikipedia.org/wiki/Tilt_%28poker%29