Lawsuit for what? Hire an attorney to go after the miles and pay them and hope that he wins? Do you think a major corporation (who must handle simultaneously hu

Lawsuit for what? Hire an attorney to go after the miles and pay them and hope that he wins? Do you think a major corporation (who must handle simultaneously hundreds if not thousands of lawsuits over everything and anything) really cares? And almost certainly no class action (assuming in a country that allows class actions) how many people have this same issues? Public shaming? The opposite. Great free publicity better that it is made public and then they rectify it by giving him what he was denied in the first place. (And like you say to kids "all better now"). Do you honestly think an ordinary person will think the company should allow this type of thing and that this guy isn't obviously taking advantage of them? It's like someone taking all of the free plastic silverware at a restaurant most people recognize there is an implied limit. 37 rentals for this purpose kind of speaks for itself.