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I got semi screwed by uber support once before I even used it. I signed up for an account a while ago and had the app installed. Never used it. I start getting
by aabbccddee 11y ago
I got semi screwed by uber support once before I even used it.
I signed up for an account a while ago and had the app installed. Never used it. I start getting notifications of me having placed orders and getting picked up in an entirely different continent. I contact uber. They say that there was some fraud across a number of accounts and cancelled the payments.
Then coming back from the airport, I had planned to try uber for the first time and use my $20 coupon to get home. I was unable to place an order because all of my payment methods reported errors and I was told to reenter credit card details, even for Google wallet. Like the author in this article, I tried calling support but was unable to find a number. I ended up having to take a $130 taxi rather than a $40-50 uber home and it took quite a while to contact them (I'm still unsure my account is usable).