Hi RazTerr, Looks really good can't wait to try it out. If you want to quickly get started doing customer care on WhatsApp how about you sign up for a service

Hi RazTerr, Looks really good can't wait to try it out. If you want to quickly get started doing customer care on WhatsApp how about you sign up for a service like Ongair https://app.ongair.im https://app.ongair.im They already have a Zendesk integration so you can quickly add WhatsApp to your currently support workflow.