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Twitter is not a valid or secure (and not a verifiable) means of determining the actual customer wants 2fa disabled. This could have come from any twitter accou
by grhmc 11y ago
Twitter is not a valid or secure (and not a verifiable) means of determining the actual customer wants 2fa disabled. This could have come from any twitter account, and just posting some other email address.
- reviseddamage 11y agoTrue, but if paypal incorporated twitter sign on with keybase (multiple points) confirmed, it could be a good rationale for accepting it... marginally. Then again, it still remains, should front support staff really have the authority to disable security settings for a customer upon requests, even if the customer requested it through email or dm? For sure their compliance manager must have given him/her shit, and is probably revising and retraining on security procedures. Well i hope.