> solving problems is easy, it's understanding what the problem is that's hard. I completely agree. These days, I work as a sysadmin/helpdesk monkey, and I am

> solving problems is easy, it's understanding what the problem is that's hard. I completely agree. These days, I work as a sysadmin/helpdesk monkey, and I am having this experience pretty much all the time - once I understand what is wrong, the solution becomes pretty obvious. Finding out what is wrong, though, can be really tricky. (More so on Windows - troubleshooting on Windows often enough ends in "Let's just reboot and hope it works next time")