Sad thing is, it really shouldn't be that hard for them to compete with Uber. It's a customer service issue. * Don't make me wait huge amounts of time, especia

Sad thing is, it really shouldn't be that hard for them to compete with Uber. It's a customer service issue. * Don't make me wait huge amounts of time, especially without telling me. * Any driver who whines about taking a damn credit card should be fired immediately. Ugh. * Start treating customers well. Uber is hit or miss with this. Far too often I call for a cab and stand around waiting for 40 minutes, then get someone who drives like a maniac and is incredibly rude, and then when I say I need to pay be credit card they whine and cry and outright lie to try to get cash instead.