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I submitted a support request ot steam 18 days ago. I still haven't heard back from them. Not a peep. I did some digging, and it turns out that my situation is

I submitted a support request ot steam 18 days ago. I still haven't heard back from them. Not a peep. I did some digging, and it turns out that my situation is par for the course. Apparently they take 4-6 weeks to respond. Absolutely insane.

benologist 11y ago
Not insane for a company that had to be forced to offer legally required refunds and as policy bans people for chargebacks whilst refusing refunds. http://www.ship2block20.com/valve-forced-to-give-refund-in-europe/ http://www.ship2block20.com/valve-forced-to-give-refund-in-e... https://www.google.com/search?q=steam+chargeback+ban https://www.google.com/search?q=steam+chargeback+ban