Whenever I have issues with their API I just use their API support web page, not the terminal. In my experience, the terminal support team doesn't know anything

Whenever I have issues with their API I just use their API support web page, not the terminal. In my experience, the terminal support team doesn't know anything about their APIs. If you are as lucky as I am, you also get to directly email or call the person responsible for handling all about your company at Bloomberg. I understand other people might have a different experience but in my view they are the best custome service I ever used. On the opposite side I can think of their main competitor, Reuters, and their awful customer service, in particular the API support team. I always need to schedule a meeting if I want something done about my support emails. I would add their APIs quality match their customer support...