3 ms·
I think you'd have to include a large majority of IT personnel in this figure, as they are the likely first line of support for many windows installs. That num
by anhedonisticguy 11y ago
I think you'd have to include a large majority of IT personnel in this figure, as they are the likely first line of support for many windows installs.
That number is probably much higher than 1 million.
Apples to oranges, of course. The interesting part is that MS scaled their support to include people paid by their customers directly because their software was so business critical.
- odonnellryan 11y agoEven high-tier MS support isn't great. You may rely on it and `need` the support, but you don't really need it.
- nostalgiac 11y agoWhat? I'm guessing you've never actually paid for an MS Support Call? They will work through your issue no matter what until a resolution is reached.
- odonnellryan 11y agoI'm sure I don't have experience with every tier of their support, but I've dealt with both Microsoft Partner support and paid support contracts for both Windows Server and SQL Server. They will definitely help you, eventually, and the problem will eventually get fixed. However, eventually (in my experience) has been usually several days.