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I ran a groupware platform that had over 1,000 daily users on it myself with about 30 new organizations signing up to use it every day. The key thing was to cr
by gscott 11y ago
I ran a groupware platform that had over 1,000 daily users on it myself with about 30 new organizations signing up to use it every day.
The key thing was to create help videos and help hover icons everywhere possible. Eventually it was self-supporting no one ever had questions because the answers were all right there.