>In what possible world would the cost of writing, illustrating and editing service information and maintaining security updates not increase costs, which will

>In what possible world would the cost of writing, illustrating and editing service information and maintaining security updates not increase costs, which will end up being passed on to customers as part of the cost of doing business? I think the argument is that the possibly higher upfront costs would come with a lower total cost of ownership, since you could cheaply repair the item instead of needing to replace it.