I wouldn't call that heavy duty. Sending them a scan of your passport or ID (which you already have somewhere on file...) is hardly too much to ask for. It didn

I wouldn't call that heavy duty. Sending them a scan of your passport or ID (which you already have somewhere on file...) is hardly too much to ask for. It didn't take me more than 10 minutes. And they'll even call you back to validate the information on a sunday! (which I think is impressive)