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The parts about the puzzle are interesting. And it does indeed look a bit crappy. The conspiracy theories and moaning about why they'd want your name and addre
by axod 17y ago
The parts about the puzzle are interesting. And it does indeed look a bit crappy.
The conspiracy theories and moaning about why they'd want your name and address is just silly. Companies like having contact details :/
When the author suggested they were selling the user database on to marketeers I thought I'd stumbled upon theonion.
Lets say they had a customer database of 1000 names, addresses, phone numbers. I'd expect they could sell that for £50 maximum. It doesn't make any economic sense whatsoever.
- Gormo 17y agoI don't think there's any conspiracy theory here; the article indicates that you can't actually use the product unless you create an account on their site, providing them with personal details with no opt-out. You're right about companies liking to have contact details - every product seems to come with some kind of registration card - but until now I've never heard of a manufacturer actively withholding the instructions required to use the product unless you are willing to send it in.
- axod 17y agoNever attribute to malice anything that can be better explained by incompetence. They probably thought having the instructions online would be easier than printing. Especially if there were any mistakes. Then they likely thought they should protect them so not everyone can view them, only purchasers. Then they likely thought they may as well take contact details in case they need to make people aware of faults/errors/updates etc.
- brown9-2 17y agoLike the article says: what need is there to make updates to instructions to a mechanical puzzle? Creating a registration system, taking steps to only provide instructions to those that register - all of that has a cost. I doubt this company would incur a cost unless they considered it an investment.