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What would you have them say? It's the obvious answer: if we start rigging elections and get found out, we lose our customer's trust and hence their business.
by superplussed 11y ago
What would you have them say? It's the obvious answer: if we start rigging elections and get found out, we lose our customer's trust and hence their business. We have a good thing going here and value that too much to screw it up by "being evil".
- gress 11y agoIt's no answer at all, and it's certainly not a foregone conclusion. They could easily just blame it on a rogue employee etc, and there is absolutely no reason to believe that they would lose business, since competitors would be equally suspect. If they wanted to actually rebut this they could easily say something much stronger such as: "This would be absolutely against company policy, and we have process in place to safeguard against it which we publicly document." The problem is that the search results almost certainly do reflect the company's biases even without any intentional rigging, so they can't answer that way.
- protomyth 11y agoI think losing their customer's trust is the least of the problems they would experience.
- aardshark 11y agoThe answer reads like this: We absolutely do not have the capabilities to do this and anyone who says otherwise is a liar! What follows is a list of reasons for why they don't have an incentive to do this rather than reasons that they can't do this.