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The problem with SAAS pricing for previously bought software is that the conversation changes from 'Pay us for this great bit of software, then pay us again whe
by mattkevan 11y ago
The problem with SAAS pricing for previously bought software is that the conversation changes from 'Pay us for this great bit of software, then pay us again when we make it even better', to 'Pay up or all your years of work goes away'.
It's a fundamentally different relationship.
- codersteve 11y agoAgreed. The incentive to make it better becomes less because users are on the auto-pay plan. Whereas they have to prove themselves worthy of the upgrade otherwise.