Yeah, it is a couple of years behind the state-of-the-art, but the main reason is beacuase of how TRAI defined broadband (Always on connection with minimum down

Yeah, it is a couple of years behind the state-of-the-art, but the main reason is beacuase of how TRAI defined broadband (Always on connection with minimum download speed of 256 kbps). If they increase the threshold, I think the ISPs will catch up. From what I have observed, the ISPs (or the telcos) in India are a lot better (in the 'dont-be-evil' point of view) than their US counterparts. I have used Airtel and BSNL broadband services for many years and both of them worked perfectly well without any glitches at all. I cannot comment on BSNLs, but the Airtel customer service is very good too. I may be wrong here. I am using a 256Kbps connection for some time now. It is more than enough for my humble needs. So cannot complain. Viewing videos and all is a pain though.