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That stance can also backfire in the form of "OK you're too busy to help me so I'll hire outside contractors to do it instead." which leads to a bigger mess to
by snorkel 11y ago
That stance can also backfire in the form of "OK you're too busy to help me so I'll hire outside contractors to do it instead." which leads to a bigger mess to sort out later. I try to at least offer a partial solution.
- vinceguidry 11y agoThe more unrealistic their demands, the less understanding they have over their situation. I found the best approach is to spend 10-20 minutes to help them think things through, so they understand what they're asking for and what they should be asking for and what a realistic timeframe is. Then put that on the roadmap.
- shostack 11y agoNot just that, but it creates a true "us vs. them" mentality in an organization where you're all on the same team. I've found in my career that there are very few people who want things done on extremely short notice with short deadlines for shits and giggles. Most of the time they are responding to some external (or higher level internal) pressure. Even if it is due to less than ideal planning, they are typically aware that they are asking a lot. Of course, that is in reasonable work environments.