"The internal management application of this is that it’s always a bad idea to set one’s employees too much against one another. You want to find ways to differ

"The internal management application of this is that it’s always a bad idea to set one’s employees too much against one another. You want to find ways to differentiate people’s roles. Frame it this way: If you were a sociopathic boss who wanted to create trouble for your employees, the formula you would follow would be to tell two people to do the exact same thing. That’s a guaranteed formula for creating conflict. If you’re not a sociopath, you want to be very careful to avoid this." Love this quote. Especially relevant in large organizations, where the probability of such conflicts occurring by chance increases with headcount. And it's especially worse when execs encourage it.