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Have you ever used a concierge service either at a hotel or over the phone? It usually takes a form of a back and forth conversation to identify what you reall
by Johnie 11y ago
Have you ever used a concierge service either at a hotel or over the phone? It usually takes a form of a back and forth conversation to identify what you really want.
That's the difference between talking to a real person (or good NLP) and a search query.
- mkopinsky 11y agoI guess part of this is that I'd prefer the concierge to hand me a list of restaurants than have to have a whole conversation about what the options are. I don't want expertise, I want curated information.