What is so incredible about it? Is it incredible to understand that in countries where universal health care is the norm the US system seems completely alien?

What is so incredible about it? Is it incredible to understand that in countries where universal health care is the norm the US system seems completely alien? For example, I gave up trying to explain to my parents who still live in Europe how my health care works. They don't understand why it's part of the package when I take a new job. I tried to find a source but couldn't, it's too old, all the matches I got where about the new spin-off. I remember seeing it mostly on TV and TV magazine (critics of the series). Just to be clear, it wasn't a full documentary about the US system :) just a note to explain that the US doesn't have universal health care and that people without insurance were in deep shit.