I've no insight about Amazon's process with insurance, but being with Covered California we lose our insurance about twice per year due to "glitches" in the sys

I've no insight about Amazon's process with insurance, but being with Covered California we lose our insurance about twice per year due to "glitches" in the system. Each time we find out months later when a claim gets declined and thus requires hours spent on the phone, going through various levels of support. It wouldn't surprise me at all that the entire health insurance infrastructure in the country is glitchy to the core, but who knows.