I don't know if the comment to which you are answering is right, but you did not provide any data points to refute what he's saying. You simply said that there

I don't know if the comment to which you are answering is right, but you did not provide any data points to refute what he's saying. You simply said that there is 'high usage' - but it could be just as well along with the systems being 'bloated, ineffective and not innovative'.