While not directly the point of his article I found the example of time tracking to perfectly line up with my experience. The hidden problem exists because the

While not directly the point of his article I found the example of time tracking to perfectly line up with my experience. The hidden problem exists because there is a disconnect between the people who fill out those timesheets and the people who consume them. The people who fill them out can't use the data. As a result the data is almost never correct and is largely useless and the people who consume them are picking out the wrong patterns from bad data. The only reliable unit of measurement for time tracking is days spent. Anything else is measuring a largely made up number. Further more they feed this idea that cramming at the end of a project is a good way shorten the time. Since you are tracking hours not days it's a short step to just upping the hours without upping the days as a short cut. But none of these apps give any data on the quality of those hours spent.