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That "fire" drivers very quickly in response to passenger feedback and ban passengers in response to driver feedback. Doing so solves a significant subset of th

• macspoofing 11y ago
  >Doing so solves a significant subset of the problems with public trans 'Bad' passengers and 'bad' drivers are a significant problem with public transit? Huh?
  • krakensden 11y ago
    I don't know about drivers, but if you've ever shared space with someone going through cocaine psychosis, you'll believe in bad passengers.
• maxwelljoslyn 11y ago
  Well said. This is what makes Uber so good: this mechanism for keeping out the people who aren't responsible[1] enough to use the service fairly/follow the rules. It's the same reason a web forum with firm moderation and anti-troll policies will have higher-quality discourse.
• PhasmaFelis 11y ago
  That actually kinda makes me more worried. As a passenger, removing the crazies sounds great, but in this scenario someone who's going through a hard time and makes a couple of bad decisions can get permanently banned from their only means of getting to work (assuming Uber succeeds in completely privatizing public transit). It's basically a No-Fly List on the ground. ("Get a bike" is not a universal solution; bikes cost money, and the kind of winter wear you need to ride across town in a cold climate without getting frostbite costs more money, and a lot of people don't get paid enough to have that much squirreled away even before their life went to shit.)