3 ms·
I like "if you could change one thing about PRODUCT, what would it be?" I hate being asked the net promoter score question. I think it's ridiculous. There's no
by syllogism 11y ago
I like "if you could change one thing about PRODUCT, what would it be?"
I hate being asked the net promoter score question. I think it's ridiculous. There's no way people's self-reporting about that are meaningful, and any study that showed it worked empirically for some product can't transfer to your product and users.