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Sigh... Kind of OT but I'm reminded of an old client of mine. He would routinely send feature requests and bug reports over SMS. At the start, I'd interrupt wha
by tonyarkles 11y ago
Sigh... Kind of OT but I'm reminded of an old client of mine. He would routinely send feature requests and bug reports over SMS. At the start, I'd interrupt whatever I was doing and log it in the appropriate place, but after the first few weeks of this, it started to get pretty disruptive. I didn't trust myself enough to remember to go back through my texts later and catch everything from the messages.
So I drew a line in the sand and explained to him that those things needed to go to email, so that I could deal with them at an appropriate time and not worry about losing them. This seemed to work well at first, but then every email was immediately followed by an SMS: did you get my email? The first few times, I interpreted that as "I sent an email a few days ago and didn't hear back" so I'd frantically go check my email and see the message: sent 2 minutes ago.
I don't miss that client. Eventually the solution was to ignore him on SMS entirely. Well... Eventually the solution was to fire him as a client, but that was for other reasons.